Frequently Asked Questions

Find answers to common questions about our craftsmanship and services

How do I determine my correct shirt size?

We recommend using our detailed size guide which includes measurements for neck circumference and sleeve length. Our shirts are available in various fits, including Slim, Classic, and Vintage Ivy.

What makes Kamakura shirts different from others?

Our shirts are meticulously crafted in Japan using high-tally cotton and traditional techniques, featuring genuine shell buttons and a signature collar roll.

Do you offer a made-to-measure service?

Currently, our global online store focuses on our ready-to-wear collections. However, we offer a wide range of size combinations to ensure a near-custom fit.

How should I care for my 100% cotton shirts?

To preserve the fabric and stitching, we recommend machine washing in a laundry net on a gentle cycle and hanging to dry while damp to minimize wrinkles.

Can I change my order after it has been placed?

Orders are processed quickly to ensure timely delivery. Please contact our support team within 1 hour of placement for any modification requests.

Do you restock out-of-stock items?

Many of our seasonal items are limited editions, but our 'Classic' collection is regularly restocked. You can sign up for notifications on the product page.